20.500.12556/RUL-116533 Prenova poslovnih procesov v izbrani organizaciji REVISION OF BUSINESS PROCESSES IN THE SELECTED ORGANIZATION Prenova delovnih procesov v določeni organizaciji je v današnjem svetu zelo pomemben dejavnik za organizacijo. Ker se trg nenehno spreminja in razvija, je za obstoj organizacije treba narediti korak v pravo smer – prenova poslovnih procesov. Če je prenova nekega določenega poslovnega procesa uspešno opravljena, lahko z gotovostjo trdimo, da bo organizacija poslovala na veliko lažji način, ustvarjala bo manj stroškov in imela več dobička. Ob uspešno opravljeni prenovi procesa pa se bo zagotovo skrajšal tudi čas, ki ga organizacija potrebuje za izdelavo oziroma opravljanje neke storitve. S skrajšanim časom pa bomo na tem mestu zadovoljili kupce in lastnike podjetja. Pri raziskovanju in izdelavi diplomskega dela bo v nadaljevanju zagotovo zelo pomemben dejavnik program Micrografx iGrafX Process 2013, saj se bo v programu tudi grafično prikazalo rezultat oziroma opravljeno spremembo med obema postopkoma (AsIs in ToBe). Pri tem bomo uporabili metodo analize obstoječega procesa. Za teoretični del diplomskega dela pa bosta v ospredju dve metodi, in sicer deskriptivna metoda in primerjalna metoda. Namen diplomskega dela je, da se delovni postopek v izbrani organizaciji časovno skrajša in zniža stroške, saj bi s tem dejanjem zadovoljili stranke, lastnike in zaposlene. In today's world, the overhaul of work processes in a particular organization is a very important factor for the organization itself. As the market is constantly changing and evolving, the existence of an organization requires a step in the right direction - the refurbishment of business processes. If the overhaul of a particular business process is successful, we can say with certainty that the organization will operate in a much easier way, will generate less cost and generate more profit. When the process is successfully completed, the time required for the organization to create or provide a service will certainly be reduced. With a shorter time, however, we will satisfy customers and business owners. In the course of researching and preparation of the thesis, the Micrografx iGrafX Process 2013 program will certainly be a very important factor in the future, since the program will also graphically present the result or the change made between the two processes (AsIs and ToBe). In doing so, we will use the method of analysing an existing process. For the theoretical part of the thesis, we will use two methods, namely the descriptive method and the comparative method. The purpose of the thesis is to shorten the work process in the selected organization and reduce costs, as this would satisfy customers, owners and employees. artikel HS PLUS d. o. o. iGrafX delovni proces reklamacije AsIs ToBe item HS PLUS d. o. o. iGrafX work process reclamation AsIs ToBe true false false [L. Kljun] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2020-05-27 14:55:02 2020-05-27 14:55:10 2022-08-28 03:49:14 0000-00-00 00:00:00 2020 0 Ljubljana 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 16044 26576643 Kljun_Luka_-_Prenova_poslovnih_procesov_v_izbrani_organizaciji.pdf Kljun_Luka_-_Prenova_poslovnih_procesov_v_izbrani_organizaciji.pdf 1 5AFD873CE0C2DED01B5AD0A1D64195C2 a08d18da25a902c88356794874d60d85cb83612b087c0d904d5243691b892416 f72ae23f-a1b8-11eb-a523-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=130158 Fakulteta za upravo 0 0 0