20.500.12556/RUL-115196 Value-oriented supply chain risk management you get what you expect Purpose: With the globalisation of supply chains the importance of supply chain risk management (‘SCRM’) has grown considerably. Still, although both researchers and practitioners fully agree on its importance, most companies pay very limited attention to SCRM. This exploratory paper uses expectation confirmation theory to investigate the reasons for that. Design/methodology/approach: We use a combination of 6 mini case studies and a survey of 89 companies to show how a different attitude towards SCRM can lead to greater value from SCRM efforts. Findings: In line with the expectation confirmation theory we stipulate that the primary reason is in companies’ attitudes towards SCRM. Their main expectation is risk avoidance and not value generation. In such a case, even ‘successful’ SCRM programmes merely confirm such an expectation (e.g. no risk materialised or with a limited impact) and the company continues to avoid risk while limiting the resources for SCRM. It is only when the expected benefit of SCRM is not solely risk avoidance but mainly value generation that increased attention can be expected over time. Research limitations/implications: The paper is exploratory in nature. Some of the stipulations in the theoretical part were not fully investigated in the quantitative part. The survey had a relatively small sample and a low response rate. The constructs used in the survey did not use previously validated questionnaires. Practical implications: Companies should focus on changing expectations of their managers and employees regarding SCRM and emphasize the value potentially generated by SCRM. Originality/value: Use of expectation confirmation theory to investigate the reasons for limited attention to SCRM, to improve the understanding of attitude towards SCRM and to open many important areas for further research supply supply chain inventories management ponudba preskrbovalne verige zaloge management true false true Angleški jezik Slovenski jezik Članek v reviji 2020-04-17 10:24:27 2020-04-17 10:30:49 2022-08-27 04:00:06 0000-00-00 00:00:00 2016 0 0 Str. 1061-1083 iss. 5 Vol.116 2016 0000-00-00 PostprintKoncna NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 339.13 0263-5577 10.1108/IMDS-09-2015-0368 23090150 25605376 RAZ_Trkman_Peter_2016.pdf RAZ_Trkman_Peter_2016.pdf 1 15D047E0EB523B7AB08748280AD1F885 b7934200f0bb6acd383c8f991362b7dcef64d3dab460897a9fae66f1974d448f 6adcdf65-a1b8-11eb-a523-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=127852 Ekonomska fakulteta 0 0 0