20.500.12556/RUL-106894 PRENOVA PROCESA OBDELAVE VLOGE ZA IZDAJO OSEBNE IZKAZNICE Ljudje danes migriramo povsod po svetu. Pri prečkanju meja nam to omogoča lastna identiteta, zapisana na kartico ali kateri drug dokument. V Republiki Sloveniji tej kartici rečemo osebna izkaznica in je kot del nas tudi sestavni in za nekatere države temeljni del družbene ureditve, saj z njo državljan izkazuje istovetnost in državljanstvo. Za pridobitev osebne izkaznice je treba vstopiti v proces obdelave vloge za izdajo osebne izkaznice. Vanj sta vpleteni tako stranka kot tudi uradna oseba. Pogoj za izdelano osebno izkaznico je ustrezno izpolnjena vloga, za katero stoji poslovni proces, ki pa se nenehno spreminja in izboljšuje. To je tudi tema našega diplomskega dela. Namen diplomskega dela je podrobno spoznati, opisati in predstaviti proces obdelave vloge za izdajo osebne izkaznice. V prvem delu smo teoretično predstavili poslovni proces, izbrano organizacijo in pomen osebnih izkaznic. V drugem delu pa smo praktično, s pomočjo simulacije in programa za njihovo izdelavo, izdelali in prenovili proces obdelave vloge za izdajo osebne izkaznice. Na podlagi dobljenih rezultatov smo prišli do ugotovitev, ključnih za prenovo poslovnega procesa. Today, people tend to migrate everywhere in the world. A person's identity written on a piece of document is the only thing allowing us to cross borders effortlessly. In the Republic of Slovenia this document is called the identity card. It plays a strong role in determining who we are, and in achieving social order. Its purpose is to identify and acknowledge our existence and at the same time confirm that we are citizens of a sovereign nation. In order to obtain an identity card it is necessary for the citizen to enter the application processing procedure. The process is led by a public servant. He is also responsible for successfully filling out all necessary forms that will provide the applicant with an identity card. Behind every application therefore lies a business process that is regularly subjected to change. This is also the main subject of this thesis. The purpose of our thesis is to learn, describe and present the application processing procedure for obtaining a personal identification card. In the first part of the thesis we are introduced to theory where we learn about business processes, chosen organisation and the importance of identity cards. In the second part we are introduced to practical work where we describe and test the process with the help of a simulation done in a software application. The process is then renewed and tested again. Based of the acquired data, we then describe and interpret the results and present our findings on whether or not we have been successful in our redesign. upravna znanost javni sektor osebna izkaznica upravna enota poslovni proces obstoječi proces prenovljen proces upravni postopek poseben upravni postopek administrative science public sector identity card administrative unit business process existing process renewed process administrative procedure special administrative procedure true false false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2019-03-25 12:06:05 2019-03-25 12:06:09 2022-08-19 03:47:17 0000-00-00 00:00:00 2019 0 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1970-01-01 15603 Badovinac_Luka_-_PRENOVA_PROCESA_OBDELAVE_VLOGE_ZA_IZDAJO_OSEBNE_IZKAZNICE.pdf Badovinac_Luka_-_PRENOVA_PROCESA_OBDELAVE_VLOGE_ZA_IZDAJO_OSEBNE_IZKAZNICE.pdf 1 1FBE8FF3DA565C074EE313CAE161BE12 6cfabefdaa3e613883ccd9e45dfc3cab8a6dffb5e7d3168a31f6cb4caa321fc6 65668ff3-a1b6-11eb-a523-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=117679 Fakulteta za upravo 0 0 0