Stress and burnout among reference librarians in SloveniaBelej, Polonca (Avtor) Petek, Marija (Mentor) The purpose of the thesis is to find out if and how much reference librarians in public, academic, and special libraries in Slovenia are stressed when performing their work. The areas of reference work that cause the most stress and also the most used strategies of stress reduction will be examined. In addition, library managers will be studied to find out if they find reference work stressful and if they contribute to reduction or even elimination of reference librarians' level of stress. According to the obtained results, most reference librarians have other assignments in addition to reference work and are satisfied with their occupation. They do experience stress at work, only a few do not. In general, they think that too much stress can lead to burnout. Library managers are of the same opinion as for the stressfulness of the reference work goes and they do educate their reference librarians on overcoming stress and burnout. Potential solutions for reduction of stress level in reference work are additional education on strategies of stress reduction (both, library managers and reference librarians should be educated), on improving the relationships between them, on better work organization, lessening of workload and less bureaucracy.[P. Belej]20172017-08-31 12:10:33Magistrsko delo/naloga94486UDK: 026/027.7:023.5:159.944.4(497.4)(043.2)COBISS_ID: 63768930sl