Differences in customer experiences in Erste GroupĐurović, Varja (Avtor) Vangeli, Anastas (Mentor) Zalaznik, Maja (Član komisije za zagovor) Čater, Barbara (Član komisije za zagovor) bankingbanksbanking managementinformation technologyservicesuser experiencesatisfactioncase studyV. Đurović20242025-02-11 15:31:08Magistrsko delo/naloga167202UDK: 336.71COBISS_ID: 219229187sl