In the digital age, the use of technologies is an integral part of everyday life in both professional and private spheres, yet certain population groups remain disadvantaged because they lack access or the competences required to use information and communication technologies. This phenomenon is known as the digital divide. It represents the gap between individuals who have access to and the competencies to use information and communication technologies (ICT) and those who do not. The theoretical part of the thesis outlines the factors influencing the digital divide, while the empirical part analyses the digital divide in Slovenia during the period 2019–2024. Secondary data from the Statistical Office of the Republic of Slovenia on internet and artificial intelligence use are analysed according to sociodemographic factors. In 2019–2024, the most pronounced factors of the digital divide in Slovenia were age and level of education. Digital literacy, an indicator of the second level of the digital divide, increased in all age groups, with the greatest progress observed among older people. Differences are also present between statistical regions, with the Osrednjeslovenska region showing the highest and the Pomurska region the lowest share of internet users. In Slovenia, only 21% of the population uses artificial intelligence, which raises questions about a new form of the digital divide. The thesis contributes to understanding and addressing the digital divide in Slovenia. The concluding chapter presents good practices from three selected European countries that can serve as a basis for further measures to reduce the digital divide in Slovenia. Good practices from Slovenia are also presented, offering insight into domestic approaches. The results highlight the key areas for effectively reducing the digital divide.
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