Trolling in social media : a deindividuation and contagion perspective

Hossain, Mohammad Alamgir (avtor), Quaddus, Muhammed Abu. B. (avtor), Akter, Shahriar (avtor), Mikalef, Patrick (avtor), Warren, Matt (avtor)

Trolling on social media has a profound impact on its victims, yet existing literature offers a limited understanding of the factors driving this behavior. This study applies deindividuation and contagion theories to explore the phenomenon, surveying 337 Facebook users and 275 Instagram users and analyzing the data using SEM-PLS and fsQCA methods. The SEM results indicate that digital anonymity and dispersed collectivity both directly and indirectly impact trolling behavior, mediated by a loss of self-consciousness and a diffused sense of responsibility. The fsQCA analysis reveals four distinct equifinal configurations that predict trolling behavior, one for each platform, providing new insights into the research on trolling. This study contributes to the theoretical understanding of trolling and offers practical implications for addressing this issue.

• Jezik: Angleški jezik
• Ključne besede: social media, internet, social responsibility, trolling, cyberbullying, deindividuation, contagion, PLS, fsQCA
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2025
• Št. strani: 19 str.
• Številčenje: Vol. 62, iss. 7, article no. 104211
• PID: 20.500.12556/RUL-177856
• UDK: 659.2:004
• ISSN pri članku: 0378-7206
• DOI: 10.1016/j.im.2025.104211
• COBISS.SI-ID: 243212035
• Datum objave v RUL: 09.01.2026

Gradivo je del revije

• Naslov: Information & management
• Skrajšan naslov: Inf. manage.
• Založnik: Elsevier
• ISSN: 0378-7206
• COBISS.SI-ID: 6313479

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: družbeni mediji, internet, social responsibility

Projekti

• Financer: ARIS - Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije
• Številka projekta: P5-0441
• Naslov: Regeneracija ekonomije in posla