A framework for defining and developing capabilities for operations and maintenance of infrastructure assets

Papič, Dejan (avtor), Maletič, Damjan (avtor), Klinc, Robert (avtor)

Infrastructure asset management faces major challenges in maintaining ageing assets while adapting to technological changes and budget constraints. This paper addresses the lack of a clear definition for “operations and maintenance (O&M) capability” in the context of infrastructure asset management. The authors conducted a systematic literature review extracting 13 capability definitions across multiple domains, followed by semi-structured interviews with 11 senior industry experts from diverse infrastructure sectors, analysing data through List–Group–Label methodology. The research resulted in a comprehensive yet practical definition of O&M capability and identified its key components through an expert-refined framework that balances comprehensiveness and simplicity. This definition provides practitioners and researchers with a common understanding that enables better adaptation of infrastructure to rapid technological change, better utilisation of data and a stronger focus on citizen needs. The framework enables cities and infrastructure operators to systematically assess, develop, and communicate their O&M capabilities, supporting standardised approaches to capability planning and performance measurement across smart city infrastructure projects. The framework creates a foundation for future research and practical applications in O&M and stimulates further development of approaches to build capabilities for smart city infrastructure.

• Jezik: Angleški jezik
• Ključne besede: infrastructure assets, information and communication technology, transportation technologies, urban mobility, operations, maintenance, organisational capabilities, capability definition, organisational planning
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: FGG - Fakulteta za gradbeništvo in geodezijo
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2025
• Št. strani: 24 str.
• Številčenje: Vol. 9, issue 11, art. 436
• PID: 20.500.12556/RUL-175511
• UDK: 656.1:004.89
• ISSN pri članku: 2413-8851
• DOI: 10.3390/urbansci9110436
• COBISS.SI-ID: 255281411
• Datum objave v RUL: 30.10.2025

Gradivo je del revije

• Naslov: Urban science
• Skrajšan naslov: Urban sci.
• Založnik: MDPI
• ISSN: 2413-8851
• COBISS.SI-ID: 526778393

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: infrastrukturna sredstva, informacijska in komunikacijska tehnologija, prometne tehnologije, mobilnost v mestih, obratovanje, vzdrževanje, organizacijske zmogljivosti, opredelitev zmogljivosti, organizacijsko načrtovanje

Projekti

• Financer: ARIS - Javna agencija za znanstvenoraziskovalno in inovacijsko dejavnost Republike Slovenije
• Številka projekta: P2-0210
• Naslov: E-Gradbeništvo