In this master’s thesis, I explored the significance of self-help groups for users of mental health day centres, focusing on two such centres operated by different non-governmental organizations. In one centre, the self-help group is facilitated by a professional, whereas in the other, the group is led by the users themselves. The research aimed to gather data on the perceived benefits of participation in self-help groups, the elements that group members consider important, the roles they assume, their expectations of one another, the outcomes of their involvement, the impact on their mental health and their aspirations for the future development of these groups. Individuals with mental health challenges are often viewed as passive recipients of healthcare and social services, where on the other hand, self-help groups seek to empower members to take responsibility for their well-being and actively engage in overcoming their difficulties with the support of others.
Participants in the study identified numerous benefits of self-help groups, most notably mutual support, which provides opportunities for dialogue, exposure to diverse perspectives on personal challenges and access to relevant information—both about mental disorders and coping strategies. Participants also reported that involvement in the group fosters feelings of validation, belonging, understanding, and being heard, all of which positively influence their overall well-being. Group rules, which are established collectively by the members, also play an important role in fostering participation. The rule of confidentiality is regarded as the most essential, as it ensures a safe and trusting environment. The group facilitated by a professional tends to focus more on structured discussions and experiential sharing related to mental health topics, whereas the peer-led group emphasizes members’ real-life situations, their struggles and collaborative problem-solving. Interviewees highlighted the role of the group in providing a sense of safety and forming a social network, noting the development of friendships as a meaningful outcome. Above all, participants emphasized the value of being able to share personal struggles and influence both the dynamics of the group and the experiences of fellow members.
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