In the thesis, we studied the satisfaction of MOL citizens City of Ljubljana (hereafter MOL) with individual environmental protection factors. With the support of an online survey, we obtained information regarding the satisfaction of MOL citizens in the field of environmental protection in MOL and ways of solving environmental challenges in MOL. On the basis of specialized documentation, a review of environmental reports in MOL, and the results of an online survey among MOL citizens who are employed at MOL, we concluded that MOL is successful in solving environmental challenges. The results of the survey demonstrate that citizens of MOL are still insufficiently informed and consequently worried about environmental protection and the quality of their life in MOL.
In the thesis, we tested the following hypotheses:
- Hypothesis 1: Among the respondents, the MOL website represents the most important source of information in the field of environmental protection – hypothesis confirmed,
- Hypothesis 2: The majority of surveyed MOL citizens are satisfied with the environmental protection factors of MOL – hypothesis partially confirmed,
- Hypothesis 3: There are differences in satisfaction with environmental protection factors according to the age, education and gender of MOL citizens hypothesis partially confirmed,
- Hypothesis 4: The majority of surveyed MOL citizens are more satisfied with the factor "drinking water quality" than the factor "air" – hypothesis rejected .
Citizens of MOL are satisfied with the work of the MOL in the field of environmental protection, despite the lack of information in this area. The main measures or areas for the improving the situation in MOL are: the improvement of the MOL website and social networks that are a very useful source of information, better motivation of citizens and guidance in obtaining information, greater awareness in the field of sustainable mobility, lower price of public transport for citizens and improving the organisation and planning of transport connections.
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