This master's thesis outlines the process of designing a treatment programme for children and adolescents with emotional and behavioural difficulties - Intensive mobile social pedagogical treatment, through which I obtained the insight into the existing system of assistance for the said population. In the light of conducted studies and different theories, the theoretical part evaluates and supports my main findings, obtained in the course of the process, adding my own reflection, connected to the process. Using the qualitative approach, the empirical part examines what the aspect of implementing the new programme into the existing system is through the eyes of professionals, working with the said target population, which is supported by personal experience of users, included in the programme. From the theoretical and empirical part, I derive the main aspects of the programme "Intensive mobile social pedagogical treatment" and take a critical stand regarding their implementation into the existing practice.
The programme is based on the concept of integrated system of assistance that exceeds dispersion and a too great specialisation of providing help, leaving users caught between different institutions. The concept of integrated, flexible social pedagogical form of help is the realisation of theoretical discourse of "lifeworld orientation", established by Thiersch (1986). It derives from the premise that we do not know exactly what a child/adolescent/family needs when joining the treatment, but different forms of help will be provided, as they are found necessary in these constantly changing circumstances. Such an approach leaves behind the institutional framework, restricting the flexibility of forms of help, since "it is more important, from the perspective of the concept of normalisation, that the institution's rules and demands derive from an individual's needs, compared to the implementation of social and institutional principles, rules and functioning" (Klančar, 2012, p. 158). The user remains in the context of integrated–flexibles forms of help until this is necessary. We tend to focus on the "disturbed institutional practice" rather than on "disturbed adolescents" and on "why and how will we help them" rather than on "will we help them or not" (Peters, 2000).
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