Communication is present in everyday life. Parents and children communicate and co-workers and superiors as well. When we go to the store or drive with public transport we communicate. Through communication, we provide or receive information, ideas, opinions, and feelings. We also perceive communication with our eyes and ears. Qualified superiors in the organization need to take care of good business communication. They should be able to motivate, encourage, and compliment employees. Employees use oral and written business communication which can be learned through education provided by their superiors. Education in organizations is important because of the rapid development of technology.
The goal of this bachelor’s thesis is to investigate the field of business communication. It is performed by the method of interviewing the employees in the selected organizations. Research in the selected organizations showed that business communication is successful. The employees have good relationships and professional attitudes. They can easily communicate with each other and share information, knowing that successful communication contributes to productivity. The superiors should provide better education in business communication for the employees and reduce noise in the room to achieve better working performance.
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