Horseback riding is gaining in importance both globally as well as in Slovenia. It is becoming an important leisure activity, involving various generations. Most young people get involved in equestrian sport through riding schools, so it is vital that they are satisfied with their services. Riding schools are so important to young people doing equestrian sport as they enable them to undertake this sport without any firm commitment and allow them to do other types of sport at the same time, as the time-consuming daily maintenance of one’s own horse is not necessary. However, in order to maintain and improve the situation, it is crucial that the service users are satisfied with the offer and services provided. We do not know the situation in Slovenia. By using a descriptive study of youth satisfaction with the services of riding schools in Slovenia, we tried to fill the research gap in this field. The aim was to find out how young people are satisfied with the services (training programs) of Slovenian riding schools and whether they are prepared to recommend them to others. All coaching instructors in Slovenia and their clients aged from 11 until 27 years were invited to participate. With using an online survey, we found that young people are generally very satisfied with riding schools as well as with individual elements such as riding horses, instructors, and work programs. Young people are in general ready to recommend their riding school to others.
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